3PL Fulfilment

We're a tech-enabled third-party logistics (3PL) provider specializing in fulfilling both eCommerce (D2C) and business-to-business (B2B) orders. Our expertise spans various industries, including food, beverages, beauty, cosmetics, nutrition, electronics, and merchandise.

OUR SERVICES

Fulfilment

A W A offer brands eCommerce Fulfilment (D2C), Amazon Fulfilment, Subscription Fulfilment, B2B Fulfilment, International Fulfilment

warehousing

Our warehouses are conveniently based in London and Hertfordshire offering easy access for clients and couriers.

Logistic

We work with major couriers and pallet networks to ensure your shipments, from small domestic parcels through to bulk orders, we use the best courier/carrier for the job.

fmcg & cpg fulfilment

Are you exhausted from managing orders, packing boxes, and coordinating with couriers? Let us take the burden off your shoulders so you can focus on what you do best – whether it's creating delectable food and drinks, revolutionizing nutrition and health, dominating the cosmetics industry, or building your product empire. Our fulfillment experts will handle everything seamlessly, from picking and packing to swift delivery across the UK. Unlike many other 3PLs, we offer a comprehensive solution for both your consumer and business customers.

100s of orders shipped every week

100s of happy customers

SPEAK TO A FULFILMENT EXPERT

added sales exposure

A W A is the hub for independent food and drink brands, boasting a significant online retail presence and serving as a crucial wholesale supplier. As you join A W A, our trade team will reach out to retailers to explore additional sales opportunities for your brand.

OUr onboarding process

Fill out our enquiry form and provide some details about your business, and your eCommerce fulfilment and/or B2B fulfilment needs.

Our fulfillment experts will contact you to tailor a customized quote based on your specific fulfillment requirements. We personalize every aspect of the quote to suit your needs precisely.

Once you agree to the terms and sign your fulfillment contract, our team will assist you in onboarding onto our cloud-based system and coordinate the receipt of your goods.

After your products are ready in our warehouse, we'll provide any necessary training. Your eCommerce website and other channels/platforms will already be set up.

When you're satisfied with everything, we're ready to launch! Your dedicated account manager will be there with you every step of the way.

You'll receive ongoing training, personalized guidance, and continuous exploration of strategic product placements in our exclusive sales channels.

let us help you reach your potential

We offer multiple eCommerce integrations at no extra charge, whilst providing seamless connections from your store straight to our cloud-based system.

our courier partners

We dispatch your direct-to-consumer (D2C) and business-to-business (B2B) orders as domestic and international shipments using the most suitable courier services for the task. Our trusted partners include DPD, Yodel, Royal Mail, APC, and Palletways.

Faqs

What is the difference between E-commerce fulfilment and B2B fulfilment? E-commerce fulfillment encompasses the procedures involved in receiving, packaging, and delivering orders to individual customers who purchase goods online via platforms like Amazon or a company's website. Conversely, B2B (business-to-business) fulfillment pertains to fulfilling orders placed by other businesses or organizations, rather than individual consumers. This may involve larger order quantities, customized packaging, and shipment to multiple locations. In essence, e-commerce fulfillment serves end customers, whereas B2B fulfillment serves businesses as customers.

What are the stages of a fulfilment process? The fulfillment process encompasses several key stages:

1. Order Receipt: Orders are received from various sales channels or platforms, either manually or through automated systems.

2. Inventory Check: The received orders are matched against available inventory. If products are in stock, they are reserved; otherwise, backorders are processed until stock becomes available.

3. Picking & Packing: Products are picked from warehouse shelves and packed securely for shipping. This involves ensuring proper packaging, labeling, and preparation for transport.

4. Shipping & Delivery: Packaged orders are shipped using selected shipping methods. This includes generating shipping labels, tracking packages, and providing customers with tracking information.

5. Returns: Handling returns involves receiving returned products, checking their condition, restocking if applicable, and processing refunds or exchanges.

6. Customer Service: Throughout the process, effective customer service is crucial. Addressing inquiries, complaints, and issues promptly contributes to a positive customer experience.

These stages collectively ensure efficient order fulfillment and customer satisfaction.

How can direct API integrations between eCommerce platforms and services platforms help reduce the manual workload? Direct API integrations between eCommerce platforms and service platforms streamline processes and minimize manual workload by automating tasks and facilitating data exchange. A W A leverages cloud-based warehouse and order management software, enabling extensive automation of order flow.

For instance, when an eCommerce platform integrates with a shipping service's API, shipping information from orders placed on the eCommerce platform can seamlessly transmit to the shipping service for processing. This eliminates the need for manual data entry or CSV uploads. Moreover, automatic updates of inventory levels on the eCommerce platform based on data from the service platform help prevent overselling. Overall, API integrations enhance efficiency, save time, and mitigate the risk of errors by automating these tasks.

Speak to our fulfilment team

Page updated

Google Sites

Report abuse